Delivery & Returns

Delivery & Returns

 

Commercial and Plant delivers to destinations within the UK only. 

 

How much is delivery?

Delivery is offered based on weight for both standard and express delivery.  Delivery costs will be displayed on the basket page before you place your order.  It is here that you can also select your desired delivery method.

The total cost of your order (including standard delivery) is also displayed in the quick basket view throughout the website.

 

Delivery & Returns

 

How can we send your order

Orders are dispatched the next working day after payment is received.  Standard delivery orders are sent using Royal Mail 24 (previously known as 1st Class).  Express delivery orders to mainland UK are sent by FedEx and orders to Highlands and Islands by Parcel Force 48. Our couriers require a signature, so please specify an address where someone will be able to sign for your order.

We will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery.

If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email. Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

 

Returns

Please read the information about the right to cancel.

How can we send your order

Orders are dispatched the next working day after payment is received.  Standard delivery orders are sent using Royal Mail 24 (previously known as 1st Class).  Express delivery orders to mainland UK are sent by FedEx and orders to Highlands and Islands by Parcel Force 48. Our couriers require a signature, so please specify an address where someone will be able to sign for your order.

We will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery.

If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email. Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

 

Returns

Please read the information about the right to cancel.